Hello, my name is Kerry and I've compiled this list of FAQs to help you with any queries you may have. If you can't find what you're looking for then see the contact page HERE
Owner (dog's body) at Paper Joy
What is Paper Joy & who the heck is Kerry?
Paper Joy is a print studio & online business based in Beverley, East Yorkshire. Specialising in colourful & bright artwork that spreads happiness & positivity. Created by Kerry (that's me) a graphic designer with over 10 years of experience in retail & design.
How can I pay?
You can pay via card or with your PayPal money. Either way Paper Joy uses PayPal as a gateway to take payments, this ensures a secure and easy transaction. You don't need a PayPal account, you can simply use your bank card to pay via PayPal.
This is a trusted and safe payment method.
What size are your art prints?
A4 29.7cm x 21cm
A3 42cm x 29.7cm
A5 21cm x 14.8cm
Square 21cm x 21cm
All art prints are designed to fit any standard high street bought frame so you can have something lovely on your wall for a great price.
How much does delivery cost?
Delivery to all UK addresses is FREE, this is because I absorb postage and packaging into my pricing to simplify things for you.
I can ship worldwide using Royal Mail International Standard Delivery. This costs £3.95 and takes 3 to 5 working days for delivery.
How are your orders packaged?
All prints come unframed, packaged in tissue paper, within a reinforced flat cardboard rigid envelope, with a 'do not bend me' sticker to ensure your print reaches you in the best condition. My greeting cards are pretty much the same - I don't use plastic in any of my packaging.
How long does delivery take?
I despatch all UK order using Royal Mail 1st class delivery within 1-2 days of you placing your order. Therefore your order should be with you in no more than 3 working days.
Lost or damaged items?
I will replace any items that are either lost in the post or damaged. Please send pictures of the damaged item to [email protected] within 7 days of receiving the package. I can then replace or refund your order.
Paper Joy cannot take responsibility for incorrect address information provided by the customer.
I'm bored, can you show me a unicorn astronaut? ...
What paper do you use?
I use 230gsm matte ultra smooth high quality fine art paper, specially coated to make sure your artwork has rich & vibrant colours. This paper comes from sustainable sources.
For all other paper goods I use recycled paper as much as I can.
How are your prints produced?
I am careful to make sure I take care of the environment when fulfilling orders. Everything is printed in house in my office come dining room (fancy), printed one at a time & not mass produced. I use a professional printer here in my office, it's taken me a long time to research what's best for print quality / ecofriendliness - I hope I'm nailing it now but there's always room for improvement.