All orders are delivered via my rainbow glitter powered unicorn. Only joking! I wish. See below for details on delivery. If you have any questions please email me at [email protected]

Kerry

Owner at Paper Joy

Delivery & Returns

Delivery for all orders is FREE to the UK. Every order is sent using Royal Mail 1st Class delivery.

Delivery will therefore be within 2-3 working days.

International Delivery

Orders can be shipped worldwide using Royal Mail Internaional Standard Delivery. This costs £3.95 and takes 3-5 working days for delivery.

Packaging

A5 & A4 Art Prints - packaged in a sealed protective wallet with a cardboard backing, within a reinforced flat cardboard rigid envelope, with a 'do not bend me' sticker.

A3 Art Prints - carefully rolled with acid free tissue paper and sealed with a paper joy sticker, placed within a rigid cardboard tube.

All art prints are delivered unframed giving you the option to source the perfect frame for your artwork.

All paper goods are sent in a cardboard packed envelope. 

Lost or Damaged Items

I will replace any items that are either lost in the post or damaged. Please send pictures of the damaged item within 7 days of receiving the package. I can then replace or refund your order. Paper Joy cannot take responsibility for incorrect address information provided by the customer.

Returns Address

1 Poplar Court

Sutton on Hull

Kingston Upon Hull

East Yorkshire

HU7 4YX

If you need help please email [email protected]

Personalised Items

Please note returns on personalised items are not available due to the nature of the product. If however your item is damaged in the post or arrives with incorrect details (that differ from what you have provided) I will provide a refund or replacement without question. 

For help please contact us HERE.