Terms & Conditions

Terms & Conditions


These terms and conditions set out how Paper Joy agrees to sell our goods and services to you. Upon accepting your order we (Paper Joy) and you (The Customer) are legally bound by these terms and conditions. 

  1.  ABOUT US

The goods and services you find on this website are provided by Paper Joy. We are registered as a Sole Trader at the following address: 1 Poplar Court, Sutton On Hull, Kingston Upon Hull, HU7 4YX

  1. 2 ORDERING

Please use our online shop to place your order. Full payment is required before your order is despatched. 

It is your responsibility to ensure the information you provide is accurate, please ensure you check all details before placing your order. 

  1. 3 PAYMENT

Paper Joy accepts payments via PayPal. PayPal is a safe and easy way of ensuring you are using a trusted and secure electronic payment gateway. 

You do not need a PayPal account in order to make a purchase, and you can use your bank card when checking out if preferred.

If you wish to pay directly via online banking please get in touch HERE.

  1. 4 UK DELIVERY

Delivery for all orders is FREE to the UK. We use Royal Mail 1st Class. Delivery will be within 2-5 working days.

  1. 5 RETURNS

Please note returns on personalised items are not available due to the nature of the product. If however your item is damaged in the post or arrives with incorrect details (that differ from what you have provided) we will provide a refund or replacement without question. 

Returns Address: 1 Poplar Court

Sutton on Hull

Kingston Upon Hull

East Yorkshire

HU7 4YX

If you need help please email [email protected]

  1. 6 PERSONAL DATA

Any personal information you provide to us through our website will be taken as consent for us to use in the specific purpose for which is was obtained. 

We will not pass on your data and take appropriate action to ensure it is not lost or misused. 

Please note some of our artwork includes graphic elements from all-free-download.com